the thank you thoughts continue - to the team Rebecca is on top of keeping me informed! Lorne was fast clean and efficient - house looks great again! Samantha was so helpful in... Read More the pack out - would have lost everything if her team wasn't there! Jim and team were such a help in the drying out and sourcing the new flooring - which I love more the the old stuff BTW What could have really been an awful experience was actually become a minor plot twist in my life. NOTE TO SELF always keep your renter insurance up to date and always have access to a caring company that is safe, clean, and well organized. The calm they shared with me and the support received made what could have sent me on a downward spiral into a minor adventure with positive benefits. Thank you for all you did and I sleep well and can enjoy my clean and new in parts space again.

Hi Adrian I just felt I wanted to send you my thanks for the great job for us at Jubilee House. I have spent 50 years in engineering and construction... Read More and have dealt with a lot of contractors. The experience of dealing with your company and in particular your staff was unique. Everyone was helpful, considerate, caring and went out of their way to try to get us back in operation with the least inconvenience. I have had co-operation from contractors in the past but nothing like this. Thanks so much, we really appreciate it. Bob

I couldn't be happier with the response and service I got from R&F during a recent flood at my place of business. Arriving to discover a burst pipe in a... Read More bathroom, I immediately turned off the main water supply and called R&F. Within an hour, they had arrived with a couple of air movers and a huge dehumidifier, which were immediately turned on. After baseboards were removed and any affected drywall cut back, measurements and readings were taken to determine the number of air movers and dehumidifiers required for the space. A quick trip back to the R&F facilities brought the additional equipment to properly deal with the moisture. During that time, I had "my" plumber (who had done work at my house in past) address the work of replacing the burst pipe, although I now realize that R&F would be able to provide that service as well. Over the next few days, R&F monitored the moisture conditions and added one extra dehumidifier to speed the process. Final readings before removing the equipment gave me the confidence that the problem had been successfully abated. The quick response, ongoing communication and attention to detail at the completion of the job were very much appreciated, and the reasons I will look to R&F to assist with any future emergency.

We were in good hands with R&F. Our contract Manager Ron was always professional, and held hired contractors accountable for quality work and timelines. He never left us in the... Read More dark and went the extra mile to ensure we were happy with the work. Definitely recommend